Renyu Machinery Co., Ltd. has been specializing in the filling equipment production line industry for 15 years. Located within Zhangjiagang Economic and Technological Development Zone,We are a professional manufacturer specializing in the research, development, and production of various beverage machinery. We provide turnkey projects for customers, including pre-sale and after-sales services, supply of entire production line layout diagrams, on-site mechanical installation and commissioning, staff training, etc. Provide a complete and comprehensive solution for companies such as water plants, beverage factories, and food factories.

Renyu Machinery Co., LtdHonesty, sincerity, sincerity, and sincerity "are the corporate spirit, and" high technology, high quality, and high taste "are the lifeline of the enterprise. As always, we adhere to the principle of" quality as the root, reputation as the foundation "ofOur business philosophy is to provide comprehensive technical services and support to our customers, and we sincerely invite friends from all walks of life to come to our company for guidance, negotiation, and joint development.

Renyu Machinery's services:

Pre sales service:

Our service engineers will uphold professional spirit, provide free pre-sales technical consultation to customers, and make scientific and reasonable overall design and planning of equipment layout, process flow and other systems according to the actual needs of your factory, so as to make your entire factory system economical and effective.

After-sales service

1.Installation and debugging services

The installation and commissioning services are carried out by dedicated service engineers with years of relevant experience, who are responsible for the installation and commissioning of the equipment until it is qualified for acceptance,The equipment enters production mode.

2.Regular routine services

Regular routine service inspections are conducted to ensure the stable and smooth operation of the equipment. We provide one to two free on-site comprehensive services every year. After the service, a service report will be submitted and signed on the service card.

3. Detailed triple service report.

Whether it is a regular service inspection, annual maintenance or repair, our service engineers will definitely provide a detailed service report for your factory and our company to refer to and keep track of the equipment operation status at any time.

4. Timely communication.

In order to cooperate with the production factory, as long as your equipment has an emergency situation during working hours (including Saturdays), you can immediately contact our service engineer to handle the emergency situation at that time, so that your company's losses caused by downtime can be minimized. We guarantee that the service engineer will arrive on site within 24 hours (within the province) and 48 hours (outside the province) after receiving the customer's repair report (except for force majeure reasons).

5. Adequate inventory of parts.

In order to reduce the cost of parts inventory for customers and provide better and faster services, our company has always prepared sufficient equipment parts as inventory. Therefore, at any time, your factory can quickly provide the parts needed for repair or maintenance.

6. Professional technical workshops and training.

In order to ensure that your factory's technical personnel can correctly master the performance, operation, and maintenance procedures of the equipment, in addition to normal installation site technical training, we can provide users with on-site training and operation conditions at other similar production plants. We can also hold various professional training sessions at our factory, which is beneficial for users to master the technology faster and more comprehensively.

7. Software and information services.

In order to provide your factory's technical personnel with a better understanding of equipment related information, we will arrange to periodically send out information and earlier magazines on the equipment provided.

8. Service time commitment.

Equipment major, medium, and minor repairs are defined according to standards. When the maintenance conditions are met, our company guarantees that minor repairs will be completed within 24-30 hours, medium repairs will take 2-3 days, and major repairs will take 5-7 days.

The Engineering Department (After sales Service Department) is a specialized department responsible for the installation, commissioning, maintenance, and repair of products, and is also a window for communication between our company and customers. All service engineers in our department hold the title of associate degree or above and receive professional technical training. Our high-quality after-sales service team, efficient after-sales service quality, one-year free maintenance, lifetime warranty commitment, and customer-oriented after-sales service style make customers feel comfortable buying and using our products with peace of mind

9. Submission of project completion documents and training

1.1Provide a complete set of Chinese manuals for the equipment1(including a copy of the equipment qualification certificate);

1.2Provide theoretical training and equipment operation training materials;

1.3Develop equipment operation and maintenance procedures;

1.4Free training for users2-4 system maintenance personnel.

10. Warranty Commitment

2.1Strictly implement laws, regulations, and relevant standards, and take responsibility for the quality of the installation project;

2.2The complete set of equipment comes with a one-year free warranty (excluding equipment damage caused by human error);

The equipment is composed ofSuzhou Renyu Machinery Co., LtdThe company provides maintenance