Driven by strong demand from merchants and good user feedback, JD Logistics recently announced that its pet delivery service "Jingchong Da" has expanded its coverage to 10 new cities, including Tianjin, Langfang, Changzhou, Shaoxing, Jiaxing, Dongguan, Zhongshan, Zhuhai, Foshan, and Qingyuan. At this point, the "Jingchong Da" service, starting from Shenyang and Anshan, has expanded its coverage to more than 20 cities across the country, and can stably achieve cross city pet delivery with "ordering today and delivering tomorrow". Pet merchants can join the JD e-commerce platform or log in to JD logistics merchants
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In order to promote the standardization, normalization, and professionalization of the pet delivery industry, the "Jingchong Da" pet delivery service was officially launched on June 1st. The service focuses on two mainstream companion pets, cats and dogs, and has the characteristic advantages of "self operated delivery, safety professionalism, pre quarantine, and full traceability", creating a one-stop door-to-door delivery solution for pet merchants.
In order to better protect the safety of pets on the road, JD Logistics has established standardized "pet homes" in core departure cities such as Anshan and Shenyang, and equipped cute pet cars and pet butlers in many cities across the country. In terms of personnel configuration, "Jingchong Da" adopts a fully self operated operation mode, and all pet car drivers and pet butlers are "self operated direct signing" personnel of JD Logistics. The delivery process adopts a two person collaborative mode of "cute pet driver+pet butler", strictly implementing the 100% door-to-door pet delivery service standard.
In response to the demand for long-distance pet delivery across cities, JD Logistics has established a three-dimensional transportation network of "air+high-speed rail". Among them, air transportation integrates high-quality oxygen cabin resources, which can achieve long-distance cross city next day delivery; Through deep cooperation with China Railway Express, high-speed rail transportation has launched a dedicated door-to-door delivery service for pets. In originating cities such as Anshan and Shenyang, JD Logistics also collaborates with government designated professional testing institutions to provide one-stop quarantine and testing services for pets, ensuring that every pet holds an Animal Quarantine Certificate. Merchants and consumers can also understand the transportation trajectory and in transit status of pets through an online visual traceability system.
The person in charge of the service related business of "Jingchong Da" stated that "Jingchong Da" previously mainly covered first tier cities and provincial capital cities such as Beijing, Shanghai, Guangzhou, Shenzhen, and Hangzhou. The positive feedback from pet merchants and pet owners from various regions has become the main driving force for the rapid expansion of "Jingchong Da". After the service is launched, "Jingchong Da" can provide safe, professional, and efficient protection for pet delivery scenarios between businesses and customers, and has received widespread praise. Next, "Jingchong Da" will continue to promote the expansion of cities nationwide, deepen cooperation with major e-commerce platforms, and better meet the needs of pet industry merchants.
Many pet merchants have also expressed that the traditional pet quarantine process is cumbersome, transportation risks are high, and after-sales support is insufficient. Pets are prone to stress reactions during transportation; After connecting to "Jingchong Da", one-stop compliance quarantine, dedicated vehicle and personnel escort, and timely guarantee of "ordering today and delivering tomorrow" effectively ensure the safety and health of pets, and greatly improve customers' pet purchasing experience. Many consumers admit that they are most concerned about the health damage during long-distance transportation when purchasing pets online. "Jingchong Da" provides self operated and professional services to ensure the safety of pets during transportation, making online purchasing and long-distance pet pick-up more reliable and reassuring.
At present, JD.com is building the largest pet industry ecosystem in China, covering food, live animals, special delivery, health, insurance, and life services, providing pets with peace of mind throughout their entire life cycle. In addition to "Jingchong Da", JD.com has also launched the "JD Pet Gold Selection" hundred fold compensation action, providing exclusive high protection for self operated pet food and medicine in the industry. The "JD Pet" business released the country's first Internet pet dog and cat trading service standard; JD Health Pet Hospital has attracted over 6000 pet doctors to provide users with 24/7 online consultation services; JD Home Quick Inspection Service has been launched in Anshan and Shenyang, with licensed veterinarians conducting on-site inspections; JD Insurance Innovation launches "365 day New Favorite Guarantee"; JD's home pet feeding service now covers 23 cities.
